For new homeowners · Malaysia

Before you renovate, find out what your new home is hiding

Fresh paint can hide hollow tiles, hairline cracks and slow leaks. Our inspectors check your home room by room and give you a clear, photo-backed report while repairs are still your developer's responsibility.

A few hours of inspection now can spare you months of renovation headaches and costly repairs later.

  • Trained, experienced inspectors
  • A photo for every defect we report
  • Thousands of defects documented
  • Report usually within 24 to 72 hours
  • New homes and subsale properties
Professional home defect inspection
What usually happens

Most homeowners find defects the hard way

Key collection day feels perfect. Then the renovation starts, the lights go up, the first heavy rain arrives, and the problems begin to show.

Hollow tiles crack or lift months later
A hidden leak ruins brand-new cabinets
Cracks spread across walls and ceilings
Uneven floors leave water pooling in the bathroom
Doors and windows that never quite close
Rough finishing that only shows once the lights go in
The defect liability period ends before anyone notices

At that point, the repair bill is usually yours.

Why it matters

A beautiful home can still hide serious problems

Most defects are hard to spot without training, and some only appear months later. Missing them isn't carelessness. Homeowners simply shouldn't have to be experts.

Small defects can grow into big repair bills
Renovation work can cover problems up until they resurface
One leak can undo an expensive renovation
Poor workmanship can quietly lower your property's value
Late claims are easier for a developer to turn down

We hear it all the time: "I wish we'd checked earlier."

How we help

Catch it early, and let the right people fix it

ProDefect inspects your home systematically and documents every defect in a professional report you can hand straight to your developer or contractor.

Find hidden defects early
Lower the risk of future repairs
Get defects fixed faster
Keep repair costs off your bill
Protect your renovation budget
Move in with peace of mind
Hairline cracks and water stains
Professional inspector using moisture meter
Sample professional defect report
What we check

Seven areas, checked in every room

Floors

  • Hollow tiles
  • Uneven flooring
  • Tile alignment issues
  • Water ponding
  • Tile cracks

Walls

  • Hairline cracks
  • Structural cracks
  • Uneven plastering
  • Paint defects
  • Surface finishing issues

Ceilings

  • Uneven ceiling surfaces
  • Water stains
  • Cracks
  • Poor workmanship

Doors & windows

  • Misalignment
  • Improper closing
  • Gaps
  • Lock issues
  • Frame defects

Plumbing

  • Leakage
  • Drainage issues
  • Water flow checking
  • Pipe installation concerns

Electrical

  • Socket checking
  • Switch functionality
  • Lighting point checking
  • Installation concerns

Wet areas

  • Waterproofing risks
  • Water ponding
  • Drainage performance
  • Leakage signs
Why ProDefect

Why homeowners choose us

A proven, systematic method

The same structured checks in every home, so nothing is left to chance.

Reports that explain themselves

Photos, locations, room references and plain explanations, clear to you and your developer.

Repairs that happen sooner

Developers act faster on defects they can see and locate.

Savings that add up

Defects caught early cost less, and within your DLP they're the developer's to fix.

Technology that keeps us sharp

Digital capture and AI-assisted review keep every report consistent.

Real people on your side

We guide you from booking to developer submission, one WhatsApp message away.

How it works

Five simple steps. We handle the hard part.

Step 1

Get in touch

Book online or send your property details on WhatsApp.

Step 2

Pick a date

Choose the date that suits you best.

Step 3

We inspect

Your inspector checks every room, methodically.

Step 4

We write it up

Every defect documented in a professional PDF.

Step 5

You take action

Submit it to your developer, or use it to plan your renovation.

What you get

Everything you need to get defects fixed

A professional PDF report

Every defect documented, room by room.

Photo evidence

A clear photo for every defect, so there's no guesswork.

Defects organised by category

Easy for you to review and for contractors to work through.

Ready for your developer

Laid out so your developer knows exactly what to fix.

A smarter renovation plan

Know your home's true condition before you spend on renovation.

The difference

How it feels, before and after

Before your inspection

  • Wondering what you might have missed
  • Worried about repair bills down the road
  • No way to judge workmanship yourself
  • Unsure what's a defect and what's normal
  • Watching the DLP clock run down

After your inspection

  • A clear picture of your home's condition
  • Every defect professionally documented
  • A straightforward claim to your developer
  • Renovation plans built on facts
  • Real peace of mind
Homeowners

From homeowners who checked first

Your DLP clock started the day you got your keys

Too many homeowners wait until:

  • The renovation has already started
  • The furniture has already arrived
  • A leak has already done its damage
  • The tiles have already cracked
  • The DLP has already ended

By then, the repairs may be yours to pay for. Inspecting early gives you the best chance of having them fixed by your developer.

Free download

The new homeowner's defect checklist

The defects we find most often in newly handed-over homes, in one simple checklist you can take with you on key collection day.

FAQ

Questions homeowners ask us

When should I book my inspection?+

Ideally soon after you collect your keys and before any renovation begins. Every surface is still visible, and you have the most time left in your defect liability period.

How long does an inspection take?+

It depends on the size of your home. Most inspections take 2 to 6 hours. We take the time to do it properly.

When will I get my report?+

Usually within 24 to 72 hours of the inspection.

Can I use the report for developer claims?+

Yes. Your report is organised room by room, with a photo, location and description for every defect, ready to submit to your developer.

Do I need to be there?+

It isn't required, but we recommend it. You'll see what we find and can ask questions on the spot.

What kinds of property do you inspect?+

Condominiums, apartments, terrace houses, semi-Ds, bungalows, SOHO and SOVO units, and commercial spaces.

It's more than an investment. It's home.

Protect the savings that bought it, the plans you have for it and the peace of mind you deserve in it.

Ready when you are. Let's check your home.

WhatsApp

011-5650 1003

Website

www.prodefect.com

Service Areas

Penang · KL · Selangor · Johor · Kedah · Perak · N. Sembilan · Perlis

"Rileks.. Kami check.."